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Home / Guides / PIP

PIP: the disability payment, explained

Personal Independence Payment (PIP) helps with the extra costs of a long-term health condition or disability. Two things surprise people most: it's not means-tested (your income and savings don't matter) and you can get it while working. It's about how your condition affects your daily life — not your job, your money, or a specific diagnosis. Huge numbers of people who'd qualify never apply because they assume it's "not for them".

Quick facts

Who
Age 16 to State Pension age, with a long-term condition (3+ months)
Means-tested?
No — savings & income don't matter
Taxable?
No — it's tax-free
Working?
Yes — you can claim PIP while in work
Two parts
Daily living + mobility, each at a standard or enhanced rate

Do you qualify?

You can claim PIP if you:

It covers an enormous range of conditions — mobility problems, chronic pain, mental health conditions, learning disabilities, sensory impairments and more. What matters is the effect on your life, not the label.

Scotland & Northern Ireland: in Scotland, PIP is being replaced by Adult Disability Payment (same idea, claimed through Social Security Scotland). In Northern Ireland, claim PIP through nidirect.

The two parts

PIP has two components, and you can get one or both:

Each part is paid at either a standard or a higher enhanced rate, depending on how much help you need. The enhanced mobility rate can also unlock a Motability vehicle.

How the assessment works

PIP is scored on points. For each activity (like preparing food or washing), you get points based on how much difficulty you have and what help you need. Add them up across the activities and the totals decide whether you get each part, and at which rate. The key is describing your worst days honestly and in detail — not your best ones.

How to apply — step by step

1

Start the claim

Call the PIP claim line (or start online where available) via GOV.UK. The date you contact them is when your claim begins.

2

Fill in "How your disability affects you"

This is the form that wins or loses claims. For each activity, explain your difficulties, how long things take, what's unsafe, and the help you need — on a bad day.

3

Send supporting evidence

Include anything useful: letters from your GP or consultant, a care plan, a medication list, a diary of how your condition affects you.

4

Attend the assessment

You may have an assessment (by phone, video or in person). Be honest and specific — describe your typical and worst days, not a one-off good moment.

5

Refused? Challenge it

Many PIP refusals are overturned. Ask for a "mandatory reconsideration", and get free help from Citizens Advice or a welfare-rights service — it really improves your odds.

Common questions

Is PIP means-tested?
No. Your income, savings and whether you work make no difference to PIP. It's based entirely on how your health condition or disability affects your daily living and mobility.
Can I get PIP if I work?
Yes. PIP is about the extra costs and difficulties of your condition, not your employment. Many people claim it while working full or part-time.
What conditions qualify for PIP?
There's no fixed list — physical and mental health conditions both count. What matters is how your condition affects everyday activities and getting around, not the diagnosis itself.
What if I'm turned down?
Don't give up — a large share of refusals are overturned. Request a mandatory reconsideration, add any extra evidence, and get free help from Citizens Advice or a local welfare-rights service.

This guide is general information, not benefits or medical advice. Rates and rules change, and Scotland uses Adult Disability Payment — always confirm the current details on GOV.UK or with a welfare-rights adviser before you claim.

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