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Home / Guides / Access to Work (NI)

Access to Work NI: what it pays for and how to apply

Who

Disabled people starting or in a job in Northern Ireland

How longUp to three years, then reviewed
Run byDepartment for Communities
The short answerAccess to Work (NI) helps disabled people who are starting a job or struggling in work because of their disability. It can pay towards equipment, communication support, workplace changes and extra travel costs. You apply yourself, by contacting the Department for Communities or a work coach at your Jobs and Benefits office.

This is the Northern Ireland scheme, run by the Department for Communities.

Quick facts

Who
Disabled people starting or in a job in Northern Ireland
Pays towards
Equipment, communication support, adaptations, travel
How long
Up to three years, then reviewed
Run by
Department for Communities
Apply
By email, or through a work coach

Who can get it — the full rules

You can get help if you are disabled and want to take up a job, or you are in work and have difficulty because of your disability. It can also help employers who want to recruit or keep disabled staff.

The application must be made by the person with the disability, not by the employer.

What it pays for

nidirect does not give a fixed amount. It helps towards the extra approved costs, and the benefit to you and to the business is taken into account in every case.

How to apply

1

Work out what help you need at work

Access to Work (NI) helps with the practical problems caused by disability in a particular job or getting to and from work.

2

Email the Department for Communities

Contact the Department at HealthandWorkSupportCo-ordination@communities-ni.gov.uk for more information and to apply.

3

Or ask a work coach to put you in touch

A work coach at your Jobs and Benefits office can contact your local Access to Work (NI) team for you.

4

Use sign language if you prefer

You can contact Access to Work (NI) in British Sign Language or Irish Sign Language through the video relay service.

Things to watch

Help is approved for as long as it is needed, up to a maximum of three years. After that, it is looked at again under the rules in place at the time.

It will not pay for reasonable adjustments. These are changes your employer must legally make, such as standard equipment and standard health and safety needs. It does not pay for medical aids you use or wear outside work.

Phone, forms and how long it takes

Apply: Access to Work (NI), Department for Communities
HealthandWorkSupportCo-ordination@communities-ni.gov.uk

From the official pages (nidirect.gov.uk), re-checked every night. Numbers and times can change, so check the official page before you send anything.

Common questions

Is there Access to Work in NI?

Yes. Access to Work (NI) is run by the Department for Communities.

What is the Access to Work NI phone number?

nidirect lists an email address, HealthandWorkSupportCo-ordination@communities-ni.gov.uk, and says a work coach can give you your local team's contact details.

Can my employer apply for me?

No. The application must be made by the person with the disability.

How long does Access to Work NI last?

Help is approved for as long as it is needed, up to a maximum of three years.

Source: nidirect: Access to Work (NI) - practical help at work, read 2026-10-26. Every figure on this page is quoted from there. If it changes, this page is wrong until we fix it — tell us and we will.

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