If you can't travel alone, your Free Travel Pass may come with a Companion Pass, so a helper travels free as well.
Quick facts
- Independent Travel Support
- Free, over 18
- JAM Card
- Free card or app
- Seat badge
- Free, for invisible disabilities
- DART and commuter assistance
- 4 hours' notice
- Luas
- All trams wheelchair accessible
- Mobility scooter on Dublin Bus
- Permit needed
Independent Travel Support
"The Independent Travel Support helps people with disabilities to use public transport in the greater Dublin area and in Cork, Galway, Limerick and Waterford cities." "The scheme is free and is available for people over 18 years." Dublin: 01 703 3204. Elsewhere: 0818 294 015.
Free cards and badges
"The JAM Card and App are free." It tells staff you need 'just a minute'. The Ramp Please JAM Card helps on buses: "If you show this card, it lets the driver know you need the ramp lowered without having to make a verbal request."
"The free badge and card are for people with invisible disabilities to use when using public transport." Ask any TFI operator for a 'Please Offer Me a Seat' badge.
Buses
Dublin Bus has a wheelchair space on every bus; board at the front door. "All buses must stop if there is a person with a long cane or a guide dog at the bus stop." "To travel on Dublin Bus with your mobility scooter you must have a permit."
Trains and Luas
Contact Irish Rail on 081 829 4015 or access@irishrail.ie before you travel. Major Intercity stations need 1 hour's notice; "You need to give 4 to 12 hours' notice at all other Intercity stations ." For DART and commuter trains, "You must give a minimum of 4 hours' notice."
"All Luas trams and stops are wheelchair-accessible." Guide and assistance dogs are welcome on all buses, trains and Luas.
Common questions
What is Independent Travel Support?
A free service for people with disabilities over 18: a travel assistant travels with you on a new route until you're confident alone. It runs in Dublin, Cork, Galway, Limerick and Waterford.
Is the JAM Card free?
Yes, as a card or an app.
How much notice does Irish Rail need for assistance?
1 hour at major Intercity stations, 4 to 12 hours at other Intercity stations, and at least 4 hours for DART and commuter services.
Is the Luas wheelchair accessible?
Yes. All Luas trams and stops are wheelchair-accessible.