The Consumer Council for Water (CCW) lists each water company's social tariff.
Quick facts
- Social tariff
- Every water company has one
- WaterSure
- Caps bills for some metered customers
- Extra help
- Priority Services Register
- Water meter
- May save money
- Free advice
- Citizens Advice, MoneyHelper, StepChange
Social tariffs and WaterSure
Social tariffs – all water companies offer a social tariff for eligible customers that reduces water bills.
The WaterSure scheme – this scheme is available for certain customers with a water meter and allows bills to be capped.
If you save water and have a water meter you could save money on your water and wastewater bill.
Extra help
You sign up to a Priority Services Register (PSR) to receive free extra help from your water company. See the Priority Services Register.
If you are struggling with all your bills
If you are worried about paying your essential bills in general, there are other organisations that can offer help and free debt advice, including Citizens Advice, MoneyHelper, National Debtline and StepChange. See debt help.
Your council’s Crisis and Resilience Fund can also help with water bills.
Common questions
Can I get a cheaper water bill?
Yes. All water companies offer a social tariff for eligible customers that reduces water bills.
What is WaterSure?
A scheme for certain customers with a water meter that allows bills to be capped.
Will a water meter save money?
If you save water and have a water meter you could save money.
Who do I contact?
Your water company, as soon as possible.